Updated and Effective: 03/21/2026

These Terms and Conditions explain the rules for using the website, services, and SMS communications provided by CARRIDE BROKERAGE LLC (d/b/a SendMyRide, "we," "our," "us"). By accessing our Site, requesting a quote, placing an order, submitting your information, or opting in to receive text messages from us, you agree to these Terms and Conditions and our Privacy Policy.

1. Services

CARRIDE BROKERAGE LLC provides auto transport brokerage and related support services, including vehicle shipping quotes, booking assistance, shipment coordination, customer service, and order-related communications.

2. Eligibility and Use of the Site

By using this Site or our services, you represent that:

• You are at least 18 years old
• You provide accurate and truthful information
• You are authorized to request transport services for the vehicle listed
• You will not use the Site or services for unlawful, abusive, or fraudulent purposes

3. Quotes and Orders

All shipping quotes are based on the information you provide, including vehicle details, pickup and delivery locations, timing, and market conditions. Quotes may change if the information submitted is inaccurate, incomplete, or if shipment conditions change.

Submitting a quote request does not guarantee service availability or confirm an order. Orders are confirmed only after acceptance by us and assignment of service details.

4. SMS/Text Messaging Consent and Program

4.1. Opt-In Consent

By checking the SMS consent checkbox on any of our website forms (including the quote calculator, callback request form, and contact page form) and submitting your phone number, you provide your express written consent to receive recurring automated text messages from CARRIDE BROKERAGE LLC at the phone number you provided.

The consent checkbox on our forms states:

"I agree to receive recurring automated text messages at the phone number provided. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to end. View our Terms of Service and Privacy Policy."

Our forms cannot be submitted without actively checking this consent checkbox. This ensures that every user who submits their phone number has provided explicit, affirmative opt-in consent.

4.2. Consent Is Not Required for Purchase

Consent to receive text messages is not a condition of purchase. You may use our services without opting in to SMS communications.

4.3. Types of Messages

Text messages may include:

• Quote follow-ups and price confirmations
• Shipment status updates and delivery notifications
• Customer support communications
• Service-related reminders
• Optional promotional messages

5. Message Frequency

Message frequency may vary depending on your quote request, active order, shipment status, and ongoing communication with our team.

6. Message and Data Rates

Message and data rates may apply. Charges depend on your wireless carrier plan and mobile service agreement.

7. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from that program unless you opt in again.

8. Help Instructions

For help, reply HELP to any message you receive from us or contact us directly at [email protected] or call (754) 240-2999.

9. Consent Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver our messages. We do not sell, rent, or trade opt-in consent data.

10. Supported Carriers

Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be subject to effective transmission by your mobile carrier and is not guaranteed.

11. Payments

Payment terms, including any deposit requirements, balance due, and accepted payment methods, will be provided during the booking process. You agree to pay all amounts due according to the terms provided for your shipment.

12. User Responsibilities

You agree not to:

• Submit false, misleading, or incomplete information
• Use the Site or services in violation of any law or regulation
• Attempt unauthorized access to our systems or data
• Interfere with the operation or security of the Site

13. Intellectual Property

All website content, including text, graphics, logos, branding, layout, and design, is owned by or licensed to CARRIDE BROKERAGE LLC and may not be copied, reproduced, distributed, or used without prior written permission, except as permitted by law.

14. Disclaimer of Warranties

The Site and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, CARRIDE BROKERAGE LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, services, or SMS communications.

16. Privacy

Your use of the Site and our services is also governed by our Privacy Policy. By using our Site or opting in to communications, you acknowledge that you have reviewed and agreed to our Privacy Policy.

17. Changes to These Terms

We may update these Terms and Conditions at any time. The effective date at the top of this page will reflect the latest version. Continued use of the Site, services, or SMS communications after changes means you accept the updated Terms.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Email: [email protected]
Phone: (754) 240-2999
Company: CARRIDE BROKERAGE LLC
Website: https://sendmyride.com